This Privacy Policy (“Privacy Policy/Policy”) discloses the privacy practices for Katalyst ("Katalyst”, “We/we” or “Us/us”) with regard to collection and use of the Personal data (defined hereunder) of the customers, vendors, employees and the users (“You/you” or “Your/your”) and use of the online platform https://Katalyst.ng (“Website”). This Privacy Policy along with Terms of Use describes our practices regarding and including your choices in relation to how we collect, store, use, share and secure your personal data across our Website. It also describes your choices regarding use, access and correction of your personal data and your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
By providing your consent to this Privacy Policy and accepting the Terms of Use, you agree to the collection, use and transfer of your personal data as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.
We will review this Privacy Policy from time to time to make sure it is up to date. If you are just a visitor, then please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we will notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our services.
By Personal data, we mean any data that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to the "Personally Identifying Information". Please note that usage of the term personal data in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable laws.
WHAT PERSONAL DATA DO WE COLLECT?
The personal data we collect from you ranges from activity to services and they may include your names, email addresses, telephone number, contact address, social media accounts (where applicable), your images (as processed by the video conferencing apps) or at live events, your voice, views, opinions, sensitive data and other personal data that you provide to us in the course of your dealings with us, such as when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website or, otherwise, when you contact us. The personal data that we collect depends on the context of your interactions with us and the choices you make and the products and features you use.
If you are an employee of Katalyst, we collect the following Personal Information: name, address, email address, phone number, date of birth, gender, marital status, nationality, bank account details, education details, details of family members, blood group.
When you visit the Website, we automatically collect and store certain information to improve security, analyze trends and administer the Website with a view to assist us in improving customer experience. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors. Like many businesses, we also collect information through cookies and similar technologies.
USAGE AND RETENTION OF INFORMATION
We use the Personal Information we collect, where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Policy.
We will use your Personal Information to provide, analyze, administer, and improve our services, to provide you with a personalized experience on our Website (especially, by offering you services that are best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
We further use your Personal Information to determine your general geographic location, provide localized courses and classes, provide you with customized and personalized study material, and recommendations, determine your internet service provider, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms (such as determining free trial eligibility) and communicate with you concerning our service (for example by email, push notifications, text messaging,and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.
If you are an employee, we use your Personal Information for purposes of payrolling and recording attendance, deduction of taxes, payment of remuneration, and providing employee benefits (including making contributions to the provident fund, procuring medical insurance, etc.).
If you are a vendor/supplier, we use your Personal Information and for the purpose of making payments and deducting taxes.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. We may also share your information with our business partners to offer you certain products, services or promotions.
Katalyst is a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums and Teams. Please be sensible and judge before posting in these community spaces or sharing your Personal Information with others on Katalyst. Be aware that any Personal Information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages.
SHARING AND DISCLOSING PERSONAL DATA
We use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure, and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal data or other information. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.
If you are an employee, vendor/supplier of Katalyst, your Personal Data may be shared internally with the relevant departments on a need-to-know basis.
We may transfer, store, and process your information in countries other than your own where our servers are located in. If you are accessing our website from outside, please be aware that your data may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal data within and in other countries.
HOW LONG DO WE KEEP YOUR DATA?
We will only retain your personal data for as long as:
The law requires us to;
It is needed for the purposes set out in this policy.
—Except you exercise your right to request the deletion of personal data.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible
No purpose in this policy will require us to keep your personal data for more than 10 years.
PERSONAL DATA OF MINORS
We do NOT knowingly collect nor solicit the personal data of persons under the age of 18. We expect that the data provided to us upon requests are factual and true, and this includes the fact of age However, where it is the case that we have collected (and processed) the personal data of a minor upon a false representation of age, we shall, upon discovery of the true fact of age, discontinue processing of such personal data and take appropriate measures to deactivate the account and of the minor and delete every personal data of the minor from our system forthwith.
THIRD PARTIES
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You are accessing such linked websites shall be at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilise your personal data.
SECURITY
How we protect your data and keep it secure?
We are committed to doing all that we can, to keep your data secure. We have set up systems and processes to prevent unauthorized access or disclosure of your data.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure. Where your data is processed and stored, we organise and run our systems to make sure that your data is as safe as possible at all stages, both while it is processed and when it is stored.
WHAT ARE YOUR PRIVACY RIGHTS?
You have the following rights under the data protection legislations:
- Right to information on how your personal data is processed
- Right of access to your personal data in our custody
- Right to withdraw consent at any time
- Right to object to the processing of your data
- Right to request erasure or deletion of your personal data
- Request that the processing of your personal data is restricted in certain circumstances
- Right to rectification of your data
- Right to request us to transfer your data to another entity electronically
- Right to lodge a complaint to the regulatory authority.
If you have any of these requests, get in contact with our Data Protection Officer via Support@katalyst.ng
CHOICE
It is open for you to customize our usage of your personal data to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account. If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you would receive or change your communication preferences or indicate your communication preferences. Keep in mind that we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
WITHDRAW OF CONSENT
If after providing us with your information, you change your mind, you may withdraw your consent to our continued collection, use or disclosure, or otherwise processing of your information, at any time, by clicking here:
Please take note that the withdrawal of consent shall not affect the lawfulness of processing already done before the withdrawal of consent.
DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy policy from time to time. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your data.
If you have questions or comments about this notice, you may email us at Support@katalyst.ng
Date: 28th September 2022